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AI in practice

What operators have actually put into production, as opposed to what the timeline says they should.

78 entries from 22 named voices

Most popular

Takeaway Most clicked

Judge AI tool spend against the AI payroll: compare it to what a larger team would cost, not to your traditional software budget.

Amit Rawal's reframe: premium AI tools carry real price points but let you achieve more with a smaller team, so headcount cost is the right comparison baseline.

Amit Rawal

Opinion Most clicked

The next AI unicorn may be an AI-leveraged agency rather than an AI-native B2B SaaS company.

Greg Isenberg's playbook: provide classic services to clients, deliver them manually at first, then build AI agents around the work later.

Greg Isenberg, CEO, Late Checkout

Insight From a top issue

AI companions are already a mass-market behavior: Character.ai reached 250 million monthly visits and 20 million active users, with some Gen Z users spending over 2 hours a day on the platform.

By mid-2024 the chatbot platform, featuring AI personas of famous figures, was the world's top AI consumer app, signalling that emotional AI companionship is a real market rather than a niche.

Tech Roundup, Jul 2, 2024

Everything in ai in practice

Takeaway

Every AI workflow reduces to input, skills and knowledge, output: define the raw input, capture the instructions and context the LLM must apply, and specify the target artifact.

Skills are plain instruction files anyone can make, and the fastest way to create them is to ask the LLM itself: hand it your ICP and tell it to write the scoring skill it will need later.

Christian Woese, Co-host, Follow the Gradient · Episode 73

Takeaway

Optimize your SharePoint or Drive for the LLM, not for humans: add CLAUDE.md or agent.md plus index.md files at folder level, and let the LLM restructure the folder for itself.

The folder structure is the operating structure for both humans and AI; the agent file states purpose, the index file catalogs contents. Rule of thumb: if the agent is optimized, you are leveraged.

Christian Woese, Co-host, Follow the Gradient · Episode 73

Takeaway

To scale AI beyond one-off use cases, build an intelligence layer with three components: customer intelligence (call transcripts, support tickets, feedback), performance intelligence (analytics feedback loops), and company knowledge (ICP, mission, voice, lost deals).

Every output should feed its performance data back into the layer, so message tests, conversion rates and social analytics keep improving what the skills produce next.

Christian Woese, Co-host, Follow the Gradient · Episode 73

Takeaway

Add an explicit 'take your time' to multi-step LLM prompts; it keeps the model from rushing or getting jumpy on longer tasks.

Christian Woese, Co-host, Follow the Gradient · Episode 73

Takeaway

Corporates should get AI-ready before picking vendors: inventory all processes, score each for AI readiness and impact, build a prioritized roadmap, and start experiments outside mission critical areas.

Metro's CEO ran exactly this process. Her read from three weeks at Baden-Baden with Mercedes, BMW, Bosch, BASF and Allianz leadership: the sense of urgency exists, what is missing is orientation and the how-to.

Gülsah Wilke, Partner, DN Capital; co-founder, 2hearts · Episode 69

Takeaway

Non-technical operators should block a few hours to try Claude Code: build one small thing, push it live, and let the tool talk you through every step.

His fiancee, a technical accounting manager, went from terminal-shy to a fully green GitHub commit wall within weeks. Karpathy built a custom Sonos controller web app in about 30 minutes after asking Claude if it could see the speakers on his network.

Max Buckley, Senior ML Engineer and Zurich office lead, Exa (12 years at Google before) · Episode 67

Takeaway

Design AI systems so every component swaps out, search APIs and models alike, and re-test tools after each model release because what failed a year ago may work now.

Vibe coding barely worked before the late November model releases; different search providers win different query types (Exa strong on people and coding docs), so wrap multiple providers and let the model choose.

Max Buckley, Senior ML Engineer and Zurich office lead, Exa (12 years at Google before) · Episode 67

Takeaway

Avoid the two currently fatal startup ideas: anything on the big AI labs' roadmap (especially coding) and anything generalist agents will absorb soon; go instead where deep vertical expertise meets high willingness to pay.

The border shifts almost daily: Goeldi hand-coded a market-analysis agent 18 months ago that Codex now does on request, and Claude's Excel and PowerPoint plugins effectively ended a cohort of AI-for-finance startups. Generic knowledge work like NDA review collapsed from two days of lawyer time to two minutes for free, while deep-context work such as M&A remains defensible.

Andreas Goeldi, Partner, B2Venture · Episode 63

Takeaway

Incumbent SaaS founders must attack AI on three fronts at once: deepen product usefulness and lock-in, defend against AI-accelerated competitors, and drive aggressive internal adoption.

A chatbot is now the base case and earns no pricing premium. On the internal front, Goeldi's portfolio companies have AI resolving 40 to 70 percent of customer service requests end to end, in some cases with the agent reading the code base and filing a pull request that fixes the reported bug before a human looks at it.

Andreas Goeldi, Partner, B2Venture · Episode 63

Takeaway

Appoint a chief feedback officer function toward your model provider: give structured feedback, run evals and A-B tests continuously, and integrate each new model capability first.

Modiano says the best startups she works with treat OpenAI as an extension of their team, are always on an A-B test, and use feedback loops in both directions: to the provider on model behavior and from their own customers via always-on listening.

Laura Modiano, Head of Startups EMEA, OpenAI · Episode 57

Takeaway

Before automating anything, build a capability map: define the few KPIs that matter, map capabilities along the value chain to systems and data owners, flag automation potential, then fix data and start with one small high-impact automation.

Her 90-day sequence: align stakeholders on a minimal KPI set (less is more), derive required capabilities from strategy, list which system covers each (Excel or nothing = automation flag), assign end-to-end accountability for data like the invoicing address, clean up, then automate something with immediately visible impact in hours saved or leads won. Without end-to-end accountability, everyone automates in silos.

Fabienne Zumbuhl, Finance and operations advisor for scale-ups, ex-Wefox finance leadership · Episode 46

Takeaway

The minimum viable cash cockpit for a 20-50M company: a 13-week cash forecast updating daily, fed by bank accounts, billing, CRM and payroll via an integration platform, plus automated dunning.

Boards to build: collections (collected and outstanding), payments calendar, and an operations board with today's cash, recent changes, risks and runway-impact actions. Chasing overdue invoices is trivially automatable with trigger-based emails and Slack alerts; one client's investor asked how they collected so much cash in two weeks after a simple open-invoice trigger to the back office.

Fabienne Zumbuhl, Finance and operations advisor for scale-ups, ex-Wefox finance leadership · Episode 46

Takeaway

For buy-vs-build: copy with pride (ask people with working automations to sell them to you), never replace tools that work, orchestrate them with an integration layer, and only build what is core to your product.

Find real use cases through customers of automation freelancers, not LinkedIn posts; the good agencies are fully booked and grow via word of mouth. Keep industry-specific ERPs people know and layer an integration platform as a service on top for orchestration.

Fabienne Zumbuhl, Finance and operations advisor for scale-ups, ex-Wefox finance leadership · Episode 46

Takeaway

Excel has an expiry date with clear symptoms: spreadsheets with 100+ tabs, siloed work, and investor requests taking days instead of hours; move to a data warehouse at product-market fit or by end of Series A, but start simple.

First connect CRM to billing; do not build complexity you do not need. The warehouse becomes the single source of truth for revenue and KPIs, built together with the BI or data team, which Simone calls finance's best friend.

Simone Rüschenberg, Finance leader (ex SoundCloud, HelloFresh, Gorillas, TIER); Founder, Finance Leaders League / Finance Collective · Episode 39

Takeaway

ERP implementation survival rules: one fully dedicated owner (never on the side), scrutinize the implementation partner, roll out accounting first instead of everything at once, and check APIs early.

Simone implemented three ERPs and calls all of them a nightmare: nothing works out of the box and customization takes time. Reality check: an ERP is mostly accounting plus consolidation, and you still bolt on spend management, FP&A, and treasury tools. Her advice for greenfield stacks: try the new AI-ERP wave (Rillet, Campfire) rather than rushing into legacy NetSuite or SAP.

Simone Rüschenberg, Finance leader (ex SoundCloud, HelloFresh, Gorillas, TIER); Founder, Finance Leaders League / Finance Collective · Episode 39

Takeaway

Dogfood B2B products through your own group companies before release: try to crash the product internally first, then ship it to customers.

B2C teams naturally test on themselves; for B2B Vivid routes all new products through the several companies in its own group, which pulled the whole product organization into managing their own entities.

Alexander Emeshev, Co-founder, Vivid Money · Episode 23

Takeaway

Take the exponential seriously when planning AI product roadmaps; underestimating model progress is the early decision that most limits long-term leverage.

Judith Dada, General Partner, Visionaries Club

Takeaway

In a 100-200 person SaaS company, automate three workflows first: customer service (without losing the personal touch), the software development process, and internal reporting and data access.

Goeldi: a lot of hidden efficiency potential is buried in your data, and AI can help you find it.

Andreas Goeldi, Partner, b2venture

Insight

Zapier and n8n were only coding made easier for non-techies, and AI writing the automation code directly makes those layers redundant for rule-based workflows.

Any daily task that follows fixed rules (copy A to B, rename files, run the same analysis) is a pattern software can capture; now non-developers can have the LLM write those little automations themselves.

Christian Woese, Co-host, Follow the Gradient · Episode 73

Insight

A non-developer who spent five years building customer teams at B2B SaaS companies now has more than 10,000 lines of committed code on GitHub, evidence that operators can ship real software without an engineering background.

The enabling shift: you give the tool an intention and context rather than instructions on how to code, and it reads API documentation, tests cases and iterates on its own.

Christian Woese, Co-host, Follow the Gradient · Episode 73

Insight

Even a decade-long AI founder was blindsided by agent progress: he dismissed the 2025 agent hype as technically shaky until Opus 4.6 and Gemini 3.5 in February 2026 made agents actually work, and he has stopped making predictions.

His conclusion is a posture, not a forecast: stay open-minded and adapt as fast as possible rather than architect the product team of 2029 in advance.

Tony Beltramelli, Co-founder, Uizard (acquired by Miro); AI lead, Miro · Episode 71

Insight

Blockchain micropayments are a plausible payment rail for the agentic web: the Fountain podcast app already streams fractions of a cent per second to podcasters, something no card processor can do.

Coinbase is working on embedding payments into web infrastructure so crawling AI agents automatically pay content creators, and Ethereum is building an identity and reputation layer for agent-to-agent transactions. Subscriptions persist because they kill mental transaction costs, so change starts at the margin.

Pascal Hügli, Crypto specialist at Zurich private bank Maerki Baumann; business school lecturer · Episode 70

Insight

Hospital AI that structures fragmented, largely offline patient data collapses a doctor's 1.5 to 2 hour chart review into about a minute, and makes hospitals more profitable at the same time.

Transparency on risk profiles enables more billable tests and better claims toward insurers. The blocker in Europe is mindset, not technology: willingness to move is scarce outside the DAX.

Gülsah Wilke, Partner, DN Capital; co-founder, 2hearts · Episode 69

Insight

Google and Microsoft bundle search with their clouds and models, leaving the standalone search API market to startups like Exa, Parallel and Tavily.

Microsoft closed its public Bing API in August 2025 to force Azure grounding. Google charges about 35 dollars per 1,000 grounding queries versus roughly 7 at Exa, pricing high to protect a nearly 400 billion dollar consumer search business from being wrapped.

Max Buckley, Senior ML Engineer and Zurich office lead, Exa (12 years at Google before) · Episode 67

Insight

Agents search fundamentally differently from humans: under 1 percent of people use Google's metadata filters, while LLMs instantly write long filtered queries and fire dozens in parallel under explicit latency budgets.

Exa therefore sells latency tiers, from sub-200ms instant search with less reranking to slow deep research with LLM verification in the loop; async coding agents happily wait an extra hour. Getting version-correct API documentation is a niche that matters for agents but not humans.

Max Buckley, Senior ML Engineer and Zurich office lead, Exa (12 years at Google before) · Episode 67

Insight

Working with coding agents is managing people with the timeline compressed 100 to 1000x: a 12-week junior engineer project now runs in 30 minutes of background time.

Underspecification used to cost a week between check-ins; now it costs the three minutes you spent writing the paragraph, so rapid iteration replaces upfront perfection.

Max Buckley, Senior ML Engineer and Zurich office lead, Exa (12 years at Google before) · Episode 67

Insight

AI businesses sort into four buckets along two axes (product versus service, AI-first versus traditional plus AI): enhanced SaaS, democratized creation, service as software, and autonomous agents.

Enhanced SaaS is the most common and least original; the newer categories are where the structurally different opportunities emerge. The matrix comes from mapping what is actually appearing in the market.

Andreas Goeldi, Partner, B2Venture · Episode 63

Insight

Vibe-coded companion tools are starting to replace niche SaaS purchases: a VC ops team member built a full portfolio modeling tool on Replit in about two weeks because no product on the market fit.

Complex systems of record like SAP or Salesforce survive, but specific-need companion products can now be built without writing code manually. Meanwhile AI lets established SaaS vendors expand features into adjacent categories in both directions, sharply increasing competitive intensity in niches.

Andreas Goeldi, Partner, B2Venture · Episode 63

Insight

The moats that survive AI are navigating regulated environments, complete user experience, and deep domain craft; proprietary data is a rarer moat than most founders think.

Useful proprietary data relevant to a large customer group is uncommon. Portfolio company Vestigas digitizes large construction sites with a modern agentic stack and mentions AI exactly zero times on its customer-facing website, because customers care that it works, not what powers it.

Andreas Goeldi, Partner, B2Venture · Episode 63

Insight

Judging Europe's AI position by the narrow frontier-model race misses that it has genuine global category leaders in audio, image, voice, and vertical AI.

Wehmeier points to ElevenLabs and Black Forest Labs horizontally, and Wayve (autonomous driving), Corti (healthcare), and PhysicsX (manufacturing) vertically. He frames AI as a once-in-a-century shift with a runway measured in decades, not months.

Tom Wehmeier, Partner, Atomico · Episode 62

Insight

AI tooling has collapsed startup development sprints from three to six weeks to three to six days, making intention the only remaining bottleneck.

Modiano compares her startup customers now versus one to three years ago: with models plus tools like Codex, going from idea to working prototype has never been cheaper or faster, so teams can fail and iterate at much lower risk. Her advice for the year: just try, build in public, and ship.

Laura Modiano, Head of Startups EMEA, OpenAI · Episode 57

Insight

Most AI application startups crowd into internal-efficiency use cases, but the biggest unsized opportunity is customer-facing new capabilities.

Modiano's two-by-two (workforce versus customers, efficiency versus new use cases) shows enterprises default to internal productivity. Her gaming example: giving every NPC a voice creates a whole new universe inside an existing game, a pie whose size is not even known yet.

Laura Modiano, Head of Startups EMEA, OpenAI · Episode 57

Insight

Back-office impact starts with clarity, not AI: one scale-up with 20M topline saved 200K in three months just by consolidating procure-to-pay tools and changing the accounting partner.

The two moves were switching from a zoo of tools to one procure-to-pay flow and moving the outsourced accountant to month-end close and tax only, with AP/AR automated. Zumbuhl notes the biggest impact windows are moments of pain: before an exit, a business model change, or buy-and-build.

Fabienne Zumbuhl, Finance and operations advisor for scale-ups, ex-Wefox finance leadership · Episode 46

Insight

SME automation has become weekend-cheap: her colleague automated her multi-currency invoicing in one weekend with Lovable, Supabase and Make.

Her Swiss accounting system could only connect one bank account while she invoices in EUR and CHF. The weekend build: Supabase as single source of truth, a Make scenario that generates and emails the PDF invoice automatically. Her conclusion: once a pain point is clear, small automation teams deliver value fast for the SMEs that carry the economy.

Fabienne Zumbuhl, Finance and operations advisor for scale-ups, ex-Wefox finance leadership · Episode 46

Insight

Tool analysis paralysis is a top failure mode in AI adoption: strategy should almost never change because a new tool launched.

Clients get excited about every new MCP, OpenAI feature, or AI sales tool. Patrick's rule: humans set the strategy and the value proposition; AI is an enhancement for good ideas, not a replacement for critical thought.

Patrick Spychalski, Co-founder, The Kiln (Clay agency) · Episode 32

Insight

AI's climate cost is material: Microsoft's greenhouse gas emissions rose by a third since 2020 largely due to AI data centers, which consume 10 to 50 times more energy than office buildings.

Data centres are among the top polluters by building type. Bill Gates argues AI's energy-saving benefits will outweigh its consumption, a claim still unproven.

Tech Roundup, Jul 2, 2024

Insight

Two Harvard students showed that Meta's Ray-Ban smart glasses plus facial recognition can identify strangers in public in real time, surfacing their phone numbers and addresses.

Their I-XRAY demo streamed video to Instagram, matched faces, and let them win strangers' trust by pretending to know them, demonstrating that anonymity in public is technically dead.

Tech Roundup, Oct 15, 2024

Insight

Simple LLM-based agents can already replace narrow vertical SaaS products.

A Claude-powered expense receipt bot built in 15 minutes handled 1,200 invoices in a month; agent architectures that let an AI orchestrate an AI fundamentally question the right to exist of many SaaS solutions.

Tech Roundup, Nov 19, 2024

Insight

Modern AI runs on underpaid ghost workers who label images, moderate content and train models for tech giants, often earning less than minimum wage.

A documentary traced the invisible human supply chain behind Google, Facebook, Amazon and Uber products; the polish of AI assistants hides this labor.

Tech Roundup, Jul 23, 2024

Insight

AI adoption failure inside incumbents does not invalidate frontier progress: organizational inertia explains why mid-level operators see no gains while model capabilities accelerate.

Judith Dada, General Partner, Visionaries Club

Insight

AI shifts defensibility from features to context: durable moats come from proprietary data, regulated environments, and deeply integrated workflows, because features can be replicated in weeks.

Andreas Goeldi, Partner, b2venture

Insight

Google search is not broken but economically constrained: a $400B search business cannot offer cheap unbundled APIs without cannibalizing itself, which opens the door for smaller players.

Max Buckley, Senior ML Engineer, Exa (ex-Google)

Insight

Agent-driven search inverts product requirements: humans want fast simple results, agents send complex filtered queries and tolerate latency for higher-quality output.

This leads to fundamentally different architectures where latency, ranking, and verification trade-offs shift.

Max Buckley, Senior ML Engineer, Exa (ex-Google)

Insight

The AI stack is becoming modular: models, search providers, and tools get swapped within months, so static architectures become obsolete.

Builders must design systems that can evolve quickly because capability rankings change with every release cycle.

Max Buckley, Senior ML Engineer, Exa (ex-Google)

Insight

AI lets users and companies build their own software cheaply, putting the $273bn SaaS market at risk of being replaced by hyper-custom AI apps and agents.

Tech Roundup, Jan 21, 2025

Insight

Workers want AI to automate their boring admin tasks, not their creative work, according to a new study.

While many startups build AI to replace entire jobs, the study suggests demand is inverted: people want expense reports automated before marketing campaigns.

Tech Roundup, Jul 1, 2025

Insight

A rift is growing between elite engineers who ship ever more code with AI and everyone else, while engineering job postings have fallen massively.

Alex Turnbull, Founder, Groove

Insight

Estonia gives students and teachers free access to top AI tools through its AI Leap program instead of restricting AI in homework.

One of the most progressive national approaches to AI in education, setting a precedent for treating AI fluency as a baseline skill.

Tech Roundup, Mar 4, 2025

Insight

We are extremely early with AI: of 8.1bn people, 6.8bn have never used AI in any form, only 2-5m use it for coding, and 82% of American businesses are not using AI for anything.

Steven Bartlett's visualization; paying for one AI tool and using it daily for a month already puts you in the top 1% of AI knowledge on the planet.

Steven Bartlett, Entrepreneur and host, The Diary of a CEO

Insight

AI will let a single founder delegate marketing, outbound, support and admin work, making the first one-person unicorn plausible.

Performance marketing, content marketing, outbound, support and admin tasks will all be delegable to AI, so solo founders can build companies that previously required whole teams.

Tech Roundup, May 21, 2024

Insight

Startup AI spending patterns show vibe coding and AI creativity reaching every role, becoming integral to how software companies are built from the ground up.

a16z analyzed startup spending on AI tools; the resulting list of state-of-the-art workplace tools shows adoption is no longer confined to engineering.

Tech Roundup, Oct 7, 2025

Insight

What worries AI users most is unreliability and hallucinations, not job loss, according to Anthropic's survey of 80,508 Claude users across 159 countries.

Sub-Saharan Africa sees AI as the biggest opportunity lever while Western Europe remains the most cautious region.

Tech Roundup, Mar 24, 2026

Insight

AI-native startups growing with tiny teams are not lean; operational costs are simply shifting from payroll to compute, so if everyone buys the same tokens, differentiation comes from distribution, data loops, or workflow lock-in, not from having a better team.

The record revenue-per-employee numbers of AI-native applications mask a payroll-to-token cost swap rather than genuine efficiency.

Tech Roundup, Apr 7, 2026

Insight

In the age of rapid AI innovation, moats come from deep integration into workflows and intimate industry knowledge, not from secret algorithms or feature lists.

Nicole Buettner, CEO, Merantix Momentum

Insight

AI has collapsed build cycles from weeks to days, which makes unclear product intent more expensive: at 10x speed, shipping without a reason amplifies waste instead of progress.

Laura Modiano, Head of Startups EMEA, OpenAI

Insight

New AI value sits in customer-facing capabilities, not internal efficiency: productivity-only startups compete directly with improving base models.

Companies that open entirely new customer capabilities create expanding markets instead of shrinking margins.

Laura Modiano, Head of Startups EMEA, OpenAI

Insight

Enterprise AI adoption fails on organizational readiness, not technology: legacy systems like SAP, fragmented data, and unclear prioritization across use cases are the real blockers.

Guelsah Wilke, Partner, DN Capital

Insight

The US builds most leading AI companies but ranks only 20th in per-capita AI adoption; Singapore leads, followed by the UAE.

Building AI infrastructure and actually adopting it are two very different things, a distinction that matters for judging where Europe sits.

Tech Roundup, Mar 17, 2026

Opinion

AI agents are becoming the primary users of SaaS, which makes daily and monthly active users dying metrics; the surviving product surface is the layer where humans validate and steer what agents produce.

His own direct tool usage is collapsing while agent-mediated usage skyrockets. For Miro that layer is the canvas: text chat is a poor medium for iterating, so agents get a visual thought-process surface humans can point at and correct.

Tony Beltramelli, Co-founder, Uizard (acquired by Miro); AI lead, Miro · Episode 71

Opinion

Google could crush the search API market tomorrow but will not enter until it reaches tens of billions, because today it is a rounding error against consumer search revenue.

The search API market grows around 10x year on year but is still single digit billions. The startup window is to build the best product before Google announces a subsidized search API; a raw Google search API would let anyone wrap and replace Google.com.

Max Buckley, Senior ML Engineer and Zurich office lead, Exa (12 years at Google before) · Episode 67

Opinion

The November 2025 release of Claude Opus 4.5 marks an inflection in the history of software engineering: models now program better than most programmers and faster than any.

Consequence: corporate software approval processes built around scarce engineering effort break when software can be implemented on demand that morning, live while useful, and be discarded. GitHub goes mainstream as the place non-engineers store their ideas.

Max Buckley, Senior ML Engineer and Zurich office lead, Exa (12 years at Google before) · Episode 67

Opinion

The most common delusion in the market is that the SaaS playbook still applies to AI; you cannot keep 80 percent margins and add magic AI on top.

Goeldi compares the moment to the 2000s birth of SaaS itself: an entirely new commercial model emerged, and nobody yet knows what the AI-era equivalent looks like. Founders need obsessive optimism, but not belief in something obviously wrong.

Andreas Goeldi, Partner, B2Venture · Episode 63

Opinion

AI's collapse of entry costs helps Europe specifically, because proving something cheaply matters most where investors are more conservative.

Quick low-capital proof points offset Europe's harder financing environment, and AI may automate the cross-country selling, regulation, and admin friction that has always dragged on European companies. Goeldi doubts AI will change European risk appetite itself, but it lets young founders throw things at the wall efficiently.

Andreas Goeldi, Partner, B2Venture · Episode 63

Opinion

If your product is a horizontal capability at the edge of the model, switch your bet: model makers will absorb it, so build verticalized value on top instead.

Modiano is explicit that OpenAI will keep improving models and horizontal capabilities for everyone; durable startup value lives in taking what is in the model and creating something specific for a cohort, industry, or user type.

Laura Modiano, Head of Startups EMEA, OpenAI · Episode 57

Opinion

Finance automation keeps a human in the loop for a long time because accounting is binary: either it is correct or it is not.

Against the agents-orchestrating-agents vision she saw presented at conferences, Zumbuhl argues real finance teams still work completely differently, that no ERP does end-to-end AI-driven accounting yet, and that someone must monitor accuracy, joking that the former auditor in her wants an auditor agent for the other agents.

Fabienne Zumbuhl, Finance and operations advisor for scale-ups, ex-Wefox finance leadership · Episode 46

Opinion

The AI-CFO hype is mostly nonsense: accounts payable is genuinely automatable, but 90 percent of the work is fixing the underlying process, not choosing the tool.

OCR invoice reading existed 10 years ago at SoundCloud; AI removes the training burden. But automation fails when invoices scatter across employee inboxes instead of one dedicated mailbox. She sees agents taking over repetitive work next, yet insists finance needs 100 percent accuracy, so human-in-the-loop review of hallucination-prone output remains mandatory. Claude, she notes, has become genuinely good at Excel.

Simone Rüschenberg, Finance leader (ex SoundCloud, HelloFresh, Gorillas, TIER); Founder, Finance Leaders League / Finance Collective · Episode 39

Opinion

Do not buy OKR software: start in Google Sheets, and most companies up to hundreds of people never need more, because no experienced OKR coach has seen a tool drive a successful implementation.

A dedicated tool adds change management, logins and support burden before the framework is even customized. Adopt software only when the sheer number of OKR owners makes spreadsheets unmanageable. A side benefit of shared sheets: teams see each other's draft OKRs and can comment.

Omid Akhavan, OKR coach and Founder, Lucid Outcomes · Episode 31

Opinion

If starting a fintech again, secure your own banking license before building the product, even if it takes one to two years; dependence on external providers limits you later.

Owning the tech stack and regulatory licenses eliminated dependencies for Vivid and allowed faster iteration on customer experience.

Alexander Emeshev, Co-founder, Vivid Money · Episode 23

Opinion

Vibe-coded apps are great for demos and terrible for production, and the difference will bankrupt you.

Alex Turnbull, Founder, Groove

Opinion

General AI agents will eliminate shallow AI startups: if a general agent inside Excel or a coding environment can run your workflow, your standalone product will not survive.

Startups need deep domain knowledge or highly specialized workflows that large model providers will not prioritize.

Andreas Goeldi, Partner, b2venture

Opinion

With incumbents like OpenAI shipping products in six weeks with 80% AI-written code, startup defensibility now lies in niches and cross-platform offerings.

Andreas Goeldi notes OpenAI's Agent Builder killed many business models overnight; it is unprecedented that an incumbent innovates at this pace, so startups must retreat to niches and positions spanning multiple platforms.

Andreas Goeldi, Partner, b2venture

Opinion

Do not vibe-code your CRM: the dev time alone costs more than a subscription, before adding maintenance, bugs, integrations, security, and upgrades; CRMs are commodity software.

Roi Krakovski's analogy: building commodity software yourself is like growing tomatoes instead of buying them.

Roi Krakovski

Opinion

Context engineering, the ability to model, enrich and retrieve domain-specific context, will matter most in deciding which AI software products win.

Aditya Naganath, Investor, Kleiner Perkins

Opinion

AI will elevate, not eliminate, customer success: automation takes over data aggregation and reporting so CSMs can focus on trust, empathy, and strategic partnership.

Christian Woese, Early employee and Customer Success builder, Yokoy

Opinion

The YC rule 'if you're not embarrassed by your launch, you launched too late' does not fully apply to AI startups: your core AI magic must be about 80 percent there before launch.

AI products create expectations: the more intelligent a product appears, the less users tolerate its limitations. A mediocre core AI feature means users try once, get disappointed, and leave. Ship the rest rough, but make sure the magic works.

Tony Beltramelli, Head of AI Strategy and Product at Miro, Founder of Uizard

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